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Moving Closer to a Guaranteed Statement of Costs – Integrated Disclosures

By: Bill Elliott, CRCM, Senior Consultant and Manager of Compliance

The new Integrated Disclosures will be upon us in a few short months and will create some unique difficulties for financial institutions. In the distant past, creditors gave the applicants a Good Faith Estimate. However, the United States Department of Housing and Urban Development (HUD) decided that the information was too scattered, etc., and in 2009 announced a new more consolidated format. The goal that HUD had was laudable, but their form really did not improve the situation much, if at all.

Upon the passage of the Dodd-Frank Act, a new federal agency, the Consumer Financial Protection Bureau was told to remedy this situation once again, and specifically to combine the Good Faith Estimate and early Truth in Lending Disclosure (into the Loan Estimate), as well as combine the HUD-1 and final Truth in Lending Disclosure (into the Closing Disclosure). The new forms are an improvement from the current forms, but are also quite complex. The teaching manual that Young & Associates is using for live training runs several hundred pages to explain how to complete the 8 pages of new forms.

Creditors currently have three categories of charges that exist on the Good Faith Estimate – those that have to be correct, those that (as a group) have to increase no more than 10%, and those that represent the creditor’s best guess (typically escrow, insurance, and odd days interest).

The new forms and instructions maintain the “best guess” category as it exists in the current format, so we will not discuss this category further. The issue is with the first two categories – settlement service charges that must be correct and those that must as a group be within 10%.

Settlement Service Charges

Under the current rule, some settlement service charges must be correct. These items include charges that are fully within the creditor’s control – typically their own charges or the mortgage broker’s charges. Beginning August 1, the new rule will still include the creditor’s own charges, but also expand this area as follows:

  • Amounts payable to the creditor’s affiliates and the mortgage broker’s affiliates
  • Settlement services for which the creditor will not allow the consumer to shop.  These would include:
    • Appraiser
    • Credit bureau
    • Tax service companies
    • PMI companies
    • Governmental fees for government programs
    • Flood determination fees
    • And perhaps others.

These fees will have to be correct. This is not likely to create much difficulty, as these charges are rarely an issue. For instance, if the creditor only uses two appraisers, every Good Faith Estimate generated now will list the fee for the appraiser that charges the highest amount.

The problem is that all of these items now are removed from the 10% calculation, meaning that the “cushion” that creditors have had for 10% tolerance items will decrease, as the calculation relies on items subject to the 10% tolerance, and those items are shrinking.

You will note that the second bullet point above included settlement services for which the consumer is not permitted to shop. This creates another level of risk for creditors. For instance, if the creditor does not allow the consumer to shop for a title company, then the title company fees also must be accurate, as this fee moves from the “10%” category to the “must be correct” category. This would apply to any other service for which the consumer is not permitted to shop. So the reality is that if you decide to not allow your consumer to shop for any settlement service, every fee will have to be correct, and the only settlement service charge that will appear in your “10%” category will be filing fees.

The only protection here is to allow the consumer to shop. The phrase “allowing the consumer to shop” does not mean giving them a list and making them pick settlement service providers off the list. If creditors do that, then the creditor has not allowed the consumer to shop. Allowing them to shop means giving them a list of settlement service providers (which you should already have at least partially developed), and telling the consumer that they can shop for these services. Often, the response from the consumer will be to say, “I don’t care, use whoever you want.” If this happens, then the creditor may use their “regular” provider, and the settlement service remains in the 10% category. There is a difference between forcing them to choose off a list and the consumer abdicating their shopping rights.

Of course, the best position for the creditor is when the consumer does shop and hires another competent provider for a settlement service. As soon as they decide to do so, the consumer agrees to assume the entire liability for paying that provider. The creditor discloses what the creditor’s provider would charge, and whatever the final fee is, the consumer must pay it with no risk to the creditor.

The regulation is quite clear that in order to explain to the consumer that they have a right to shop for a specific settlement service, the service and one provider must appear on the settlement service provider list. This list, and what needs to appear on it, will now be dictated by a new form, which will become part of the application disclosures.

Preparing for the New System

To prepare for this new system, creditors need to assure that they do the following:

  • Determine settlement service providers for each service that the creditor might EVER require, even if it only is required once a year.
  • Determine what the charge will be, or determine a method to calculate the charge so that the creditor can get it “right” on the Loan Estimate. Creditors will have to understand that for settlement services that are only required every few months, they may have to telephone the provider prior to completing the Loan Estimate if they have not used that provider recently.
  • Work with settlement service providers who add on multiple fees from closing to closing. This area is mostly limited to title companies who have all sorts of small and miscellaneous fees. The discussion should probably be about how to remove these fees, because sooner or later the creditor may well have to pay them, given the smaller “10%” window.

This new structure need not create a massive increase in risk, provided you prepare for it now. Think about the providers, how they calculate their charges, and how you will assure that your staff will know what these charges will be. Just like the current Good Faith Estimate, if the first Loan Estimate has fatal flaws, there will be no legal way to repair the damage.

Integrated Disclosure Review

Young & Associates, Inc. offers an Integrated Disclosure Review service for sample documents and sample loans as you prepare for this transition and set up your loan types. You will need to provide an appropriate narrative to us that explains the loan and its terms, then provide the Loan Estimate and the Closing Disclosure. The purpose of this review is to determine that the loan type is properly set up and ready to go before the mandatory August 1 deadline. Young & Associates, Inc. will not validate APRs and other similar items. For more information, click here.

Reg Z Policy

We will also be releasing our new Regulation Z mortgage loan policy on or about June 15, allowing time for customization of the policy and board approval prior to the mandatory August 1, 2015 date. For more information, contact Bryan Fetty at bfetty@younginc.com or 1.800.525.9775.

Compliance Reviews in These Uncertain Times

By: Bill Elliott, CRCM, Director of Compliance Education

The world of regulatory compliance is in turmoil. Rules are announced, approved, “kind of” enforced, and then the regulators back away and say, “just kidding.” Perhaps the most recent example of this is the OCC’s decision to back away from their interpretation of the Community Reinvestment Act. They have suspended their version of CRA (issued in mid-2020) and decided to join with the Federal Reserve and the FDIC in a rulemaking to update the regulation. Clearly, this is what should have happened initially, but it did not. While this situation only impacted national banks, federal savings associations, and federal branches of foreign banks, it is an example of the ongoing turmoil that takes place in Washington D.C.

This makes the process of compliance much more difficult, as financial institutions do not know necessarily which set of rules will apply and for how long. The result is great difficulty in navigating the world of compliance and deciding what areas should be addressed in any compliance audit/review. When the regulations are in flux as they are now, uncertainty increases the risks of noncompliance.

Focus on Risk

When deciding on compliance audit/review topics, whether they are accomplished internally or externally, financial institutions must assure they focus on their largest risk items. Back in the early 2000s, the Federal Reserve posted a list of regulations by the most important to the least important. If you look at that list today, it would be clear that the world of compliance has changed dramatically, and financial institutions need to prepare and adjust. It sometimes seems as if this happens continuously.

For loans, Regulations Z and flood are probably at the top of the review list. On the deposit side, Regulation E seems to be the most important regulation, due to the tremendous volume of electronic transactions in financial institutions. We should note that Regulation E is far removed from our current electronic reality, making the process even more difficult.

Whether management is working with an internal auditor, external auditors or consultants, it is important to assure that attention is focused on those areas that are most critical and determine what resources should be expended on other compliance subjects.

The regulator that walks in your door to do an exam is in the same turmoil you are, and it is not their fault. Nonetheless, they must do the best they can to examine your institution based on the current regulatory environment. The more complete your internal or external compliance reviews/audits are, the easier their job will be. And regulators always appreciate an assist, as they are experiencing limited resource issues as well.

So, when preparing for reviews in 2022 and beyond, you need to assure that any compliance reviews that are completed focus on the subjects discussed earlier, as well as the following:

  1. New products
  2. New services
  3. Regulatory issues that you have had in the past, to assure that they are properly addressed prior to the exam

Only after these items are addressed should financial institutions include other regulations. That does not mean that financial institutions should ignore any regulation. For instance, Regulation DD (Truth in Savings) has not materially changed in over 20 years. However, it has been number two based on number of violations (behind Regulation Z) on the FDIC violation list for the past two years. So, management should never equate “no change” with “no risk.”

Not focusing appropriately results in potential difficulties. First, financial institutions can experience a colossal waste of time and money by continually reviewing insignificant items that are low risk. Secondly, the decision to cover a wide variety of compliance topics may mean less time and effort on those areas that need the most attention – and of course these are the most critical for your institution.

Our Approach

At Young & Associates, we always try to work with financial institutions to assure coverage that gives the institution the maximum protection for the dollar amount spent. This approach should be used whether you are using an external firm or internal auditors. Doing something merely because “we have always done it” is often not the best approach.

If we can be of any assistance in planning and executing your compliance reviews, please contact Dave Reno, Director – Lending and Business Development. He can be reached at 330.422.3455 and dreno@younginc.com.

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