Through an Unfair and Deceptive Acts and Abusive Practices (UDAAP) Review, our compliance professionals will identify any potential acts or practices within your organization that may increase the risk of consumer customers being treated in an unfair, deceptive or abusive manner. We assess the quality of your financial institution’s compliance risk management systems, including your internal controls and policies and procedures for avoiding UDAAP issues. These reviews also include an advertising component, where we review brochures, documents and social media authored for publication by your institution and staff that are used as part of your overall operations.
